FAQ

Starbubs is here to help! If your question isn't answered, please contact us:

Email: info@starbubs.com.au

How do I track my order?

Upon purchasing your order, within 2 business days you will receive an email with a Tracking ID and a link to the specific Tracking Provider. 

If you do not receive an email within 3 business days, please contact our friendly support staff at info@starbubs.com.au

Do you offer a guarantee?

We are so confident in our Starbubs prams product that we offer a 90 day satisfaction guarantee. 

Do you make donations to charity?

Yes we do. We are committed to helping Australia's little-stars that are going through tough times - that's why with every Starbubs purchase, we've committed to donate $35 to the Make-a-Wish Foundation

How do I contact the 24/7 Starbubs Support Centre?

Here at Starbubs, we realise that sometimes it's better to speak to a real-person here in Australia that can provide assistance when you need it. To contact our Support Centre please contact:

Email: info@starbubs.com.au

Phone: 0406 518 904

My question isn't listed here?

If you have any other questions, please contact our friendly support staff at: 

Email: info@starbubs.com.au

Phone: 0406 518 904